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NEW QUESTION # 43
Advisors at a university send follow-up emails to each of then assigned students. The advisors want to use Student Success Hub to enable this process.
Which solution should a consultant implement?
- A. Alerts
- B. Queue Management
- C. Mass Actions
Answer: C
Explanation:
Explanation
Mass Actions allow advisors to send follow-up emails to multiple students at once from the Student Success Hub. Queue Management is a feature that helps advisors prioritize their tasks and appointments, not send emails. Alerts are notifications that appear on the Student Success Hub to inform advisors of important events or actions, not send emails. References:
https://help.salesforce.com/s/articleView?id=sf.advisor_link_mass_actions.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.advisor_link_queue_management.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.advisor_link_alerts.htm&type=5
NEW QUESTION # 44
The career center at a university plans to use Student Success Hub and is preparing to import student data.
In which order should the data be imported?
- A. Course, Course Offering, Program Plan, and Affiliation records
- B. Account, Term, Program Enrollment, and Course records
- C. Account, Term, Course, and Course Offering records
Answer: B
Explanation:
The data should be imported in the order of Account, Term, Program Enrollment, and Course records for the career center that plans to use Student Success Hub and is preparing to import student data. The order of data import is important to ensure that the data is consistent and accurate in Salesforce and that the relationships between the objects are maintained. The data should be imported in the order of Account, Term, Program Enrollment, and Course records because these objects have dependencies or lookups to each other. For example, a Program Enrollment record has a lookup to an Account record and a Term record, and a Course record has a lookup to a Term record. Importing the data in this order can help avoid errors or missing data. Course, Course Offering, Program Plan, and Affiliation records or Account, Term, Course, and Course Offering records are not correct orders of data import for the career center that plans to use Student Success Hub and is preparing to import student data. Reference:
https://powerofus.force.com/s/article/EDA-Data-Import
https://powerofus.force.com/s/article/EDA-Program-Enrollments
NEW QUESTION # 45
A university is working with a consultant to install and configure the Education Data Architecture (EDA). The university uses the Default Account Model. The university wants accounts to include the first and last name of each contact at the time the contact is created.
Which action should the consultant take in EDA Settings to meet this requirement?
- A. Edit Administrative Account Name Format.
- B. Select the Run Backfill button.
- C. Set the Account Model to Household.
Answer: A
Explanation:
Explanation
The Default Account Model in EDA creates one account for each contact and names it after the contact's full name. However, if the contact's name changes, the account name does not update automatically. To meet the requirement of including the first and last name of each contact at the time the contact is created, the consultant should edit the Administrative Account Name Format in EDA Settings. This allows the consultant to define a custom formula for naming accounts based on contact fields. For example, the formula could be FirstName & " " & LastName. References: [Salesforce Education Cloud Academy: Consultant Fundamentals], [EDA Account Naming]
NEW QUESTION # 46
A university wants to use Education Cloud for student Advertising and support services.
After enabling Education Cloud and Student Success, what should the consultant do next to set up the org?
- A. Turn on Care Plans
- B. Enable Academia operations.
- C. Check the permission set licenses.
Answer: C
Explanation:
Enabling Education Cloud and Student Success Hub: Once Education Cloud and Student Success Hub are enabled, the next critical step is ensuring that the correct permission sets and licenses are in place.
Permission Set Licenses: Permission set licenses are crucial as they determine the specific features and functionalities that users can access within Salesforce. Ensuring the right permissions are granted helps in managing data access and user roles effectively.
Configuration Steps:
Navigate to Setup.
In the Quick Find box, type Permission Set Licenses.
Verify that the appropriate licenses are available and assign them to users as needed.
Assigning Permission Sets:
Go to Setup > Permission Sets.
Review and assign the necessary permission sets (e.g., Student Success Hub) to the relevant users.
Validation: Ensure that users have the correct access by logging in as a user and checking if they can see and interact with the necessary components of Education Cloud.
Reference:
Salesforce Education Cloud Documentation: Salesforce Help: Permission Set Licenses
NEW QUESTION # 47
The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with EDA.
Which two steps should the consultant take to meet this requirement?
Choose 2 answers.
- A. Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
- B. Create an Affiliation mapping to the Primary Chapter field in EDA Settings.
- C. Create a custom picklist value for Alumni Chapter on the Affiliation object.
- D. Create an Account record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
Answer: B,C
Explanation:
Explanation
The consultant should create an Affiliation mapping to the Primary Chapter field in EDA Settings, and create a custom picklist value for Alumni Chapter on the Affiliation object, to meet this requirement. An Affiliation mapping allows the consultant to specify which field on Contact should be populated with a value from an Affiliation record when that Affiliation is marked as primary. A custom picklist value for Alumni Chapter on the Affiliation object allows the consultant to indicate which type of Affiliation is related to an alumni chapter membership. Creating an Affiliation record type for Alumni Chapter and a custom field for Primary Chapter on Contact, or creating an Account record type for Alumni Chapter and a custom field for Primary Chapter on Contact are not steps that use standard features available with EDA. References:
https://powerofus.force.com/s/article/EDA-Affiliations
https://powerofus.force.com/s/article/EDA-Affiliations-Mappings
NEW QUESTION # 48
The Alumni Association is interested in using Education Cloud to support its operations. The association track alumni interested board networking activities, and manages fundraising.
Which two Education Cloud considerations should the consultant discuss with the Association?
Choose 2 answers.
- A. Configure Relationships to track alumni connections.
- B. Leverage a third-party app to support event management.
- C. Install Insights Platform to understand alumni data.
- D. Use Grants Management to track alumni scholarships.
Answer: A,B
Explanation:
The consultant should discuss with the Association how they can configure Relationships to track alumni connections, and leverage a third-party app to support event management, as two Education Cloud considerations. Relationships is a feature that allows the Association to create and manage connections between Contacts in EDA. Relationships can be used to track various types of connections, such as family, friends, mentors, or board members. A third-party app is an application that provides additional features and solutions for Salesforce. There are many third-party apps on the AppExchange that offer event management capabilities, such as registration pages, ticketing, and agenda-building. The consultant can help the Association choose an app that meets their needs and budget. Using Grants Management to track alumni scholarships, or installing Insights Platform to understand alumni data, are not Education Cloud considerations that the consultant should discuss with the Association. Reference:
https://powerofus.force.com/s/article/EDA-Relationships
https://appexchange.salesforce.com/appxStore?type=App&keyword=event%20management
NEW QUESTION # 49
A university providers corporate training options to local businesses. The university wants to offer a seamless experience to students and allow them to select and purchase available courses.
Which solution should the consultant recommend to meet the requirement?
- A. Salesforce CPQ
- B. A third-party app
- C. Salesforce File
- D. Financial Service Cloud
Answer: A
NEW QUESTION # 50
A primary school will implement Student Success Hub to support student needs from K-12. The school primarily needs to track students' families and communicate with the parents on issues.
Which default account model should the consultant recommend?
- A. Standard Account Model
- B. Household Account Model
- C. Administrative Account Model
Answer: B
Explanation:
Explanation
The Household Account Model in EDA creates one account for each household and associates multiple contacts with that account. This model is suitable for tracking students' families and communicating with the parents on issues. The Household Account Model also provides features such as automatic household naming, address management, and rollup fields. The consultant should recommend this model for the primary school that will implement Student Success Hub. References: [Salesforce Education Cloud Academy: Consultant Fundamentals], [EDA Account Models]
NEW QUESTION # 51
The Undergraduate Advising department plans to implement Student Success Hub and Pathways in a new org.
The system admin wants to use the recommended setup for external users.
Which security setting should the consultant configure?
- A. Create a Program Plan sharing rule to provide Read access based on record type.
- B. Create an Account sharing rule to provide Read access based on record type.
- C. Change the default Program Plan sharing setting to Private.
Answer: A
Explanation:
Explanation
The consultant should configure a security setting to create a Program Plan sharing rule to provide Read access based on record type for the system admin who wants to use the recommended setup for external users when implementing Student Success Hub and Pathways in a new org for the Undergraduate Advising department. A sharing rule is a security setting that allows users to extend sharing access to users in public groups, roles, or territories. A Program Plan sharing rule can help the system admin provide Read access to external users based on record type by granting access to specific Program Plan records that are relevant or appropriate for external users, such as students or advisors. Creating an Account sharing rule to provide Read access based on record type, changing the default Program Plan sharing setting to Private, or creating a custom Permission Set for external users are not security settings that the consultant should configure for the system admin who wants to use the recommended setup for external users when implementing Student Success Hub and Pathways in a new org for the Undergraduate Advising department. References:
https://help.salesforce.com/s/articleView?id=sf.sharing_overview.htm&type=5
https://powerofus.force.com/s/article/SSHub-Pathways
NEW QUESTION # 52
The Advancement office plans to use Salesforce and Marketing Cloud to engage its alumni, donors, and university supporters. The marketing staff and advancement officers want to retain all contact data and email activity, including Individual Email Result (IER) data. The system admins and CRM team want to avoid unnecessary data storage.
Which data management strategy should the consultant consider?
- A. Create a Force.com Query Plan for old data.
- B. Use Data Studio to process old data.
- C. Move old data out of the CRM into a data warehouse.
Answer: C
Explanation:
Explanation
The consultant should consider moving old data out of the CRM into a data warehouse as a data management strategy for the Advancement office that plans to use Salesforce and Marketing Cloud to engage its alumni, donors, and university supporters and wants to retain all contact data and email activity, including Individual Email Result (IER) data, but also wants to avoid unnecessary data storage. Moving old data out of the CRM into a data warehouse means transferring historical or inactive data from Salesforce into another system that can store large amounts of data for analysis or reporting purposes. Moving old data out of the CRM into a data warehouse can help the Advancement office retain all contact data and email activity, including IER data, but also avoid unnecessary data storage by reducing the amount of data in Salesforce and improving performance and efficiency. Creating a Force.com Query Plan for old data, using Data Studio to process old data, or using Data Loader to export old data are not data management strategies that can meet the Advancement office's needs. References:
https://developer.salesforce.com/docs/atlas.en-us.salesforce_large_data_volumes_bp.meta/salesforce_large
https://help.salesforce.com/s/articleView?id=sf.mc_co_data_management_best_practices.htm&type=5
NEW QUESTION # 53
A university needs to track details about a student's registration in an academic program or course of study, including information about registration dates, status, and credits earned.
Which object in the Education Data Architecture (EDA) contains this type of summary academic data?
- A. Course Offering
- B. Program Enrollment
- C. Program Plan
Answer: B
Explanation:
Explanation
A Program Enrollment object in EDA contains summary academic data for a student's registration in an academic program or course of study, such as registration dates, status, credits earned, and GPA1. A Course Offering object represents a specific instance of a course that is offered during a term or semester2. A Program Plan object defines the requirements and structure of an academic program or course of study3. References:
1: Education Data Architecture Documentation - Salesforce1
2: EDA Object Reference - Salesforce4
3: EDA Object Reference - Salesforce4
NEW QUESTION # 54
A school is implementing Salesforce with the Education Data Architecture (EDA) to track parents and students in a community. When a contact record is created, a Community user is created leveraging Table-Driven Trigger Management (TDTM). During deployment to production, the consultant notices that only the contact record is created.
Which step should the consultant verify when troubleshooting the issue?
- A. Declarative automations were deployed successfully.
- B. The community was set to Active.
- C. Trigger handlers were loaded into production.
Answer: C
Explanation:
The consultant should verify that trigger handlers were loaded into production when troubleshooting the issue of only the contact record being created when a contact record is created and a Community user is supposed to be created leveraging Table-Driven Trigger Management (TDTM) for the school that is implementing Salesforce with EDA to track parents and students in a community. Trigger handlers are classes that contain the logic for EDA triggers and can be controlled by Trigger Handler records. Trigger handlers need to be loaded into production before deploying declarative customizations or enabling features that depend on them. The consultant should verify that trigger handlers were loaded into production by checking if the EDA_TDTM package was installed or if the Trigger Handler records were created. The community being set to Active or declarative automations being deployed successfully are not steps that the consultant should verify when troubleshooting the issue of only the contact record being created when a contact record is created and a Community user is supposed to be created leveraging TDTM for the school that is implementing Salesforce with EDA to track parents and students in a community. Reference:
https://powerofus.force.com/s/article/EDA-TDTM
https://powerofus.force.com/s/article/EDA-Installation
NEW QUESTION # 55
An Advancement office is evaluating the automation capabilities of the Education Data Architecture (EDA). The office needs to be able to identify inactive addresses and have them sync to the contact record.
How should the consultant meet this requirement?
- A. Select the "Inactive" checkbox on the Address record.
- B. Set the inactive address on the Contact record through integration.
- C. Develop a custom trigger to update the Contact record.
Answer: A
Explanation:
The Education Data Architecture (EDA) provides a feature to track and manage multiple addresses for contacts and accounts using the Address object1. The Address object has a field called "Inactive" that indicates whether the address is currently in use or not2. By selecting the "Inactive" checkbox on the Address record, the consultant can mark the address as inactive and have it sync to the contact record. The contact record will then show the inactive address in the Mailing Address field, with a strike-through line to indicate that it is no longer valid3.
Setting the inactive address on the contact record through integration is not a recommended solution, as it would bypass the EDA address management feature and create inconsistency between the contact and address records. Developing a custom trigger to update the contact record is also not necessary, as EDA already provides a built-in mechanism to handle inactive addresses using the Address object.
Reference:
1: Understand Addresses in EDA - Salesforce
2: EDA Object Reference - Salesforce
3: Manage Simple Changes to Address Records - Salesforce
NEW QUESTION # 56
A law school wants a recruitment and admissions system with a multichannel marketing tool, Admission officers want an application portal they can brand. Marketers want an integrated social listening tool.
Which solution set should the consultant recommend?
- A. Education Cloud, Nonprofit Cloud, Marketing Cloud
- B. Education Cloud, Experience Cloud, Marketing Cloud
- C. Education Cloud, MuleSoft, Anypoint Platform, Pardot
- D. Education Cloud, Elevate, Experience Cloud
Answer: B
Explanation:
Explanation
The consultant should recommend Education Cloud, Experience Cloud, and Marketing Cloud as a solution set to meet the requirement of having a multichannel marketing tool, an application portal they can brand, and an integrated social listening tool for the law school. Education Cloud is a product that provides solutions for higher education institutions to manage their recruitment, admissions, student success, and advancement processes. Experience Cloud is a product that allows users to create and manage digital experiences for customers, partners, or employees on any device or channel. Marketing Cloud is a product that allows users to create and manage personalized and targeted marketing campaigns for customers or prospects. The consultant can help the law school leverage Education Cloud, Experience Cloud, and Marketing Cloud to create a branded application portal, engage with prospects across multiple channels, and monitor social media conversations. Education Cloud, MuleSoft Anypoint Platform, Pardot; Education Cloud, Elevate, Experience Cloud; or Education Cloud, Nonprofit Cloud, Marketing Cloud are not solution sets that can meet the requirement of having a multichannel marketing tool, an application portal they can brand, and an integrated social listening tool for the law school. References:
https://www.salesforce.org/products/education-cloud/overview/
https://www.salesforce.com/products/experience-cloud/overview/
https://www.salesforce.com/products/marketing-cloud/overview/
NEW QUESTION # 57
A school district needs to track special education student grades, attendance, and program enrollments and capture e-signatures from parents and legal guardians.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers.
- A. K-12 Architecture Kit
- B. Nonprofit Success Pack
- C. Third-party application
- D. Salesforce CPQ
Answer: A,C
Explanation:
Explanation
The K-12 Architecture Kit and a third-party application are two solutions that the consultant can recommend to meet the requirement of tracking special education student grades, attendance, and program enrollments and capturing e-signatures from parents and legal guardians. The K-12 Architecture Kit is a solution that extends EDA to meet the needs of K-12 schools. The K-12 Architecture Kit provides objects and features to track student information, such as grades, attendance, and program enrollments. A third-party application is an application that provides additional features and solutions for Salesforce. There are many third-party applications on the AppExchange that offer e-signature capabilities, such as capturing, sending, and storing signed documents. The consultant can help the school district choose an app that meets their needs and budget.
Salesforce CPQ, Financial Service Cloud, and Nonprofit Success Pack are not solutions that can meet the requirement of tracking special education student grades, attendance, and program enrollments and capturing e-signatures from parents and legal guardians. References:
https://powerofus.force.com/s/article/K12-Architecture-Kit
https://appexchange.salesforce.com/appxStore?type=App&keyword=e-signature
https://trailhead.salesforce.com/en/content/learn/modules/k12_architecture_kit_basics
NEW QUESTION # 58
A university's Advancement office plans to implement the Education Data Architecture to manage its alumni, donors, and supporters. The university wants to set up a system default that will automatically create a family record when a Contact record is created by staff members.
Which Default Account Model should the consultant recommend?
- A. Administrative
- B. Household
- C. Person
- D. Educational Institution
Answer: B
Explanation:
The consultant should recommend Household as the Default Account Model for the university's Advancement office that plans to implement EDA to manage its alumni, donors, and supporters. Household is an account model that allows users to store information about individuals who are related by family or household relationships, such as spouses or siblings. Household can be used to track various information about an individual or a family unit, such as name, email, phone, address, or total household income. The consultant can help the university set up Household as the Default Account Model in EDA Settings so that a family record will be automatically created when a Contact record is created by staff members. Administrative, Educational Institution, and Person are not account models that can meet the requirement of setting up a system default that will automatically create a family record when a Contact record is created by staff members. Reference:
https://powerofus.force.com/s/article/EDA-Accounts
https://powerofus.force.com/s/article/EDA-Settings
NEW QUESTION # 59
A school district needs to track special education student grades, attendance, and program enrollments and capture e-signatures from parents and legal guardians.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers.
- A. K-12 Architecture Kit
- B. Nonprofit Success Pack
- C. Third-party application
- D. Salesforce CPQ
Answer: A,C
Explanation:
The K-12 Architecture Kit and a third-party application are two solutions that the consultant can recommend to meet the requirement of tracking special education student grades, attendance, and program enrollments and capturing e-signatures from parents and legal guardians. The K-12 Architecture Kit is a solution that extends EDA to meet the needs of K-12 schools. The K-12 Architecture Kit provides objects and features to track student information, such as grades, attendance, and program enrollments. A third-party application is an application that provides additional features and solutions for Salesforce. There are many third-party applications on the AppExchange that offer e-signature capabilities, such as capturing, sending, and storing signed documents. The consultant can help the school district choose an app that meets their needs and budget. Salesforce CPQ, Financial Service Cloud, and Nonprofit Success Pack are not solutions that can meet the requirement of tracking special education student grades, attendance, and program enrollments and capturing e-signatures from parents and legal guardians. Reference:
https://powerofus.force.com/s/article/K12-Architecture-Kit
https://appexchange.salesforce.com/appxStore?type=App&keyword=e-signature
https://trailhead.salesforce.com/en/content/learn/modules/k12_architecture_kit_basics
NEW QUESTION # 60
A university Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni contact records into a new Salesforce environment.
Which two actions should the consultant take?
- A. Set Account and Contact's sharing to private before the data load.
- B. Load record owners after the Account and Contact data load is complete.
- C. Disable all TDTM trigger Handlers before the data load.
- D. Set Account and Contact's to public Read/Write before the data load.
Answer: A,C
NEW QUESTION # 61
The advancement team uses Salesforce for its fundraising operations. The team wants a tool to help determine whether they will meet the campaign goal.
Which analytics tool should the consultant recommend?
- A. Campaign Influence
- B. Tableau Prep Conductor
- C. Einstein Prediction Builder
Answer: C
Explanation:
The consultant should recommend Einstein Prediction Builder for the advancement team to create a tool that helps determine whether they will meet the campaign goal. Einstein Prediction Builder allows users to create custom predictions based on their Salesforce data, such as predicting the likelihood of a donor giving a certain amount or reaching a certain level of engagement. Campaign Influence is a feature that tracks how campaigns influence opportunities, not campaign goals. Tableau Prep Conductor is a tool that automates and schedules data preparation flows, not predictions. Reference:
https://help.salesforce.com/s/articleView?id=sf.bi_einstein_prediction_builder.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.campaigns_influence.htm&type=5
https://help.tableau.com/current/prep/en-us/prep_conductor.htm
NEW QUESTION # 62
A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org.
What should the consultant advise?
- A. Use third-party app from AppExchange.
- B. Work.com Command Center operates in a separate org.
- C. Install Work.com Command Center in existing org.
- D. Leverage Student Success Hub.
Answer: A
NEW QUESTION # 63
An elementary school plans to implement the K-12 Architecture Kit in a new org. The school wants to be able to send SMS messages to parents.
Which solution should the consultant recommend to meet the requirement?
- A. App on the AppExchange
- B. Marketing Cloud
- C. Education Data Architecture
Answer: A
Explanation:
The K-12 Architecture Kit does not have a native feature to send SMS messages to parents. However, there are several apps on the AppExchange that can provide this functionality, such as Mogli SMS1, SMS Magic, or Twilio for Salesforce. These apps can integrate with Salesforce and allow users to send and receive SMS messages from within the platform. The consultant should recommend the school to explore the available apps on the AppExchange and choose the one that best suits their needs and budget.
Marketing Cloud is a Salesforce solution that provides digital marketing tools, such as email, mobile, social, and web. Marketing Cloud can also send SMS messages to contacts, but it is a more complex and expensive solution than an app on the AppExchange. Marketing Cloud may not be necessary for the school's requirement of sending simple SMS messages to parents. Education Data Architecture (EDA) is a Salesforce solution that provides a flexible data architecture for educational institutions. EDA does not have a native feature to send SMS messages either.
Reference:
1: 7 obstacles & text messaging solutions for K-12 school ... - Mogli1
SMS-Magic Converse Text Messaging - AppExchange
Twilio for Salesforce - AppExchange
Marketing Cloud Overview - Salesforce
Education Data Architecture Overview - Salesforce
NEW QUESTION # 64
A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?
- A. Service Cloud
- B. Einstein Next Best Action
- C. Digital Engagement
- D. Salesforce Identity
Answer: A
NEW QUESTION # 65
What is the correct order of operations to ensure customer success in an Education Cloud implementation?
- A. Document Current State, Conduct: Discovery Workshops, Write Test Scripts & Plans, Build Solution & Test, Generate Solution Design, Deploy.
- B. Document Current State, Conduct Discovery Workshops, Generate Solution Design, Write Test Scripts & Plans, Build Solution & Test, Deploy.
- C. Conduct Discovery Workshops, Document Current State, Generate Solution Design, Write Test Scripts & Plans, Build Solution & Test, Deploy,
- D. Conduct Discovery Workshops, Document Current State, Write Test Scripts Plans, Generate Solution Design, Build Solution & Test, Deploy
Answer: C
Explanation:
The correct order of operations to ensure customer success in an Education Cloud implementation is:
Conduct Discovery Workshops: This is the first step where the consultant gathers information and requirements from the customer and stakeholders through interviews, surveys, or observations.
Document Current State: This is the second step where the consultant analyzes and documents the current processes and systems that the customer uses and identifies gaps and opportunities for improvement.
Generate Solution Design: This is the third step where the consultant creates and presents a solution design document that outlines how Salesforce will meet the customer's requirements and expectations, and defines the scope, timeline, and budget of the project.
Write Test Scripts & Plans: This is the fourth step where the consultant writes test scripts and plans that describe how to test the functionality and usability of the solution in different scenarios and conditions, and defines the success criteria and exit criteria for testing.
Build Solution & Test: This is the fifth step where the consultant builds the solution in a sandbox environment using declarative or programmatic tools, and tests the solution using the test scripts and plans to ensure quality and accuracy.
Deploy: This is the sixth and final step where the consultant deploys the solution into the production environment using change sets or other deployment tools, and provides training and support to the customer and end users.
Documenting Current State, Conducting Discovery Workshops, Writing Test Scripts & Plans, Building Solution & Test, Generating Solution Design, or Deploying are not correct orders of operations to ensure customer success in an Education Cloud implementation. Reference:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics
NEW QUESTION # 66
A university wants a Salesforce solution that manages student applications and application reviewer assignments.
Which solution should the consultant recommend?
- A. Program Management Module
- B. Admissions Connect
- C. Case Management
- D. Student Success Hub
Answer: B
NEW QUESTION # 67
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Salesforce Education-Cloud-Consultant Certification Exam covers several topics, including student lifecycle management, enrollment management, academic program management, student community management, and analytics. Education-Cloud-Consultant exam aims to test the candidates' knowledge of Salesforce Education Cloud and their ability to apply it to real-world scenarios in educational institutions. Education-Cloud-Consultant exam also evaluates the candidates' skills in designing and implementing customized solutions using Salesforce Education Cloud features and tools.
Education-Cloud-Consultant Certification All-in-One Exam Guide Dec-2024: https://certblaster.prep4away.com/Salesforce-certification/braindumps.Education-Cloud-Consultant.ete.file.html