Exam Name: WGU Operations Management (C215, VDC2)
Certification Provider: WGU
Corresponding Certification: Courses and Certificates
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WGU Operations-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Project and Operations Scheduling | - Scheduling Techniques - Project Management Basics |
| Operations Management Foundations | - Introduction to Operations and Productivity - Operations Strategy and Competitiveness |
| Forecasting and Planning | - Aggregate Planning - Demand Forecasting Methods |
| Supply Chain and Inventory Management | - Just-in-Time (JIT) and Lean Operations - Inventory Models and Control Systems - Supply Chain Design and Logistics |
| Process Design and Analysis | - Capacity Planning and Bottlenecks - Process Mapping and Flow |
| Quality Management | - Total Quality Management (TQM) - Six Sigma and Continuous Improvement |
WGU Operations Management (C215, VDC2) Sample Questions:
What is the primary purpose in using the master production schedule (MPS) in the marketing department of an organization?
- A. To create demand for promised deliveries
- B. To identify new product demand
- C. To manage the demand for promised deliveries
- D. To control the production department
Correct Answer: C 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Which tier-level supplier directly supplies materials or services to a processing and packaging plant?
- A. Tier three suppliers
- B. Tier four suppliers
- C. Tier two suppliers
- D. Tier five suppliers
- E. Tier one suppliers
Correct Answer: E 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Which function does marketing play in a just-in-time (JIT) organization?
- A. JIT marketing simplifies inventory flow.
- B. JIT marketing focuses on producer-driven quality.
- C. JIT marketing synchronizes product demand with assembly.
- D. JIT marketing focuses on customer-driven quality.
Correct Answer: D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Which element is part of a financial plan?
- A. Budget projections
- B. SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis
- C. Compensation planning
- D. Product pricing
Correct Answer: A 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Which two types of operations include repetitive processes?
Choose 2 answers
- A. Continuous process
- B. Project process
- C. Line process
- D. Batch process
Correct Answer: A,C 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
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