Exam Name: SAP Certified Application Associate - SAP Sales Cloud 1811
Certification Provider: SAP
Corresponding Certification: SAP Certified Application Associate
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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Reporting and Analytics | 8%–12% | - Data sources and key figures - Custom report creation - Standard reports and dashboards |
| User Management | 8%–12% | - Organizational structure - Business user setup - Role and access management |
| Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Lead and Opportunity Management | 8%–12% | - Sales methodology configuration - Lead qualification and conversion - Opportunity lifecycle and forecasting |
| Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Account and Contact Management | <8% | - Master data maintenance - Relationship management |
| Data Migration | <8% | - Import/export procedures - Migration templates and tools |
| Integration | 8%–12% | - Middleware and communication arrangements - Web services and APIs - Integration with SAP ERP / CRM |
| Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Sales order integration - Quote creation and processing |
| Visit Planning and Execution | <8% | - Mobile and offline features - Activity planning |
| Product and Pricing | 8%–12% | - Price lists and discount determination - Pricing configuration - Product master data |
| Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Territory Management | <8% | - Territory definition and assignment - Realignment rules |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
What is returned when you execute Request External Pricing in the sales quote? (3 correct answers)
- A. Storage location details
- B. Configurable products
- C. Availability to promise
- D. Credit check
- E. Bill of Materials
Correct Answer: C,D,E 🗳️
Which of the following activities can you perform with the SAP add-in for Microsoft Excel? (2 correct answers)
- A. Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
- B. Upload Microsoft Excel workbooks to SAP Cloud for Customer
- C. Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
- D. Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer
Correct Answer: A,B 🗳️
Which of the following functional areas come with SAP Sales Cloud? Choose the correct answers.
- A. Lead management
- B. Ticket Management
- C. Groupware Integration
- D. Visit Management and execution
- E. Opportunity Management
Correct Answer: A,C,D,E 🗳️
Your customer wants their managers to track sales performance. How do you perform the sales target planning? (2 correct answers)
- A. Select the planning dimensions and master data
- B. Maintain multiple curruncies in the sales target plan
- C. Create a sales target plan with unique key combination of sales unit and horizon
- D. Maintain multiple active versions of the sales target plan at the same time
Correct Answer: A,C 🗳️
You need to split and distribute the opportunity revenue, but you do NOT see a particular employee in the list while performing the distribution. What must be the reason for this?
- A. The employee is NOT part of the account team
- B. The employee is NOT part of the sales organization
- C. The employee is NOT part of the sales team
- D. The employee is NOT part of the sales org. unit
Correct Answer: C 🗳️
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