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Avaya 3000.2 Exam Syllabus Topics:

SectionObjectives
Networking and SIP Integration- Firewall/NAT considerations for VoIP deployments
- IP networking fundamentals for SME systems
- SIP trunk configuration and troubleshooting
Call Routing and Features- Inbound and outbound call routing
- Auto attendants and hunt groups
- Voicemail and messaging services
SME Communications System Overview- Licensing and feature enablement concepts
- System architecture and core components
- Avaya SME portfolio overview (IP Office / SME solutions positioning)
Installation and Configuration- User, extension, and endpoint configuration
- Initial system setup and provisioning
- Trunk configuration (SIP / PRI / analog)
Maintenance and Troubleshooting- Software upgrades and patch management
- Fault isolation and resolution procedures
- System monitoring and diagnostics tools

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN line?

A) NCLI3033211234
B) Nss3033211234
C) NCID3033211234
D) Ns3033211234


2. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

A) Contact Store
B) one-X Portal
C) CCR
D) Voicemail Pro
E) IIS


3. A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?

A) The UMS licenses have not been loaded.
B) The Windows account does not have permission.
C) The UMS service is installed automatically.
D) The server platform does not meet the requirements.


4. On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?

A) SIP Calls will be routed by the IP Office routing table.
B) SIP calls will be routed on LAN 2 because "Open Internet" is a direct connection to the Internet.
C) SIP calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
D) SIP call will not be routed.
E) SIP Calls will be routed by the IP Office NAT table.


5. Which three requirements are collected during the Infrastructure Data Gathering phase?
(Choose three.)

A) Productivity Requirements
B) Above Physical Layer: Existing Data Network
C) Line of Business application integration needs
D) Current PBX/Key System Features and Dial Plan
E) Physical Layer: Existing Telecom Infrastructure


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: D
Question # 4
Answer: A
Question # 5
Answer: B,D,E

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