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Salesforce Certified Integration Architect certification exam is a rigorous exam that requires in-depth knowledge of integration patterns, integration architecture, data migration, and data synchronization. Integration-Architect exam covers a wide range of topics, including middleware technologies, RESTful APIs, SOAP APIs, and ETL tools. Candidates are expected to have hands-on experience in designing, implementing, and managing complex integrations in a real-world environment.
NEW QUESTION # 18
Universal Containers is a global financial company that sells financial products and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat. The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts.
UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents need to inform the customers with the newly created bank account ID which has to be generated from the core banking system.
Which integration pattern is recommended for this use case?
- A. Use streaming API to generate push topic.
- B. Use request and reply.
- C. Use outbound message.
- D. Use salesforce platform event.
Answer: B
NEW QUESTION # 19
Northern Trail Outfitters' (NTO) Salesforce org usually goes through 8k-10k batches a day to synch data from external sources. NTO's Integration Architect has received requirements for a new custom object, FooBarc, for which 90M records will need to be loaded into the org. Once complete, 20GB (about 30M records) needs to be extracted to an external auditing system.
What should the architect recommend using to meet these requirements in a day?
- A. Insert using Bulk API 2.0 and query using REST API.
- B. Insert and query using Bulk API 2.0.
- C. Insert using Bulk API 1.0 and query using REST API.
- D. Insert and query using Bulk API 1.0.
Answer: B
Explanation:
Answer D is valid because using Bulk API 2.0 for both inserting and querying data can meet the requirements of loading and extracting large volumes of data in a day. Bulk API 2.0 is a RESTful API that allows creating, updating, deleting, or querying millions of records asynchronously by uploading or downloading CSV or JSON files. Bulk API 2.0 has several advantages over Bulk API 1.0, such as:
It does not count against the daily limit of 5,000 batches per rolling 24-hour period.
It supports PK Chunking for queries, which automatically splits large data sets into manageable chunks based on the primary key.
It simplifies the job lifecycle and reduces the number of API calls needed to perform a bulk operation.
Answer A is not valid because using Bulk API 2.0 for inserting data and REST API for querying data is not an optimal solution for handling large volumes of data in a day. REST API is a synchronous API that allows creating, updating, deleting, or querying individual records or small batches of records using HTTP methods. REST API has several limitations and drawbacks for this use case, such as:
It counts against the daily limit of 15,000 API requests per 24-hour period.
It does not support PK Chunking for queries, which means that large data sets may exceed the query timeout or heap size limits.
It requires more API calls and processing time to perform a bulk operation than Bulk API 2.0.
Answer B is not valid because using Bulk API 1.0 for both inserting and querying data is not a feasible solution for handling large volumes of data in a day. Bulk API 1.0 is a SOAP-based API that allows creating, updating, deleting, or querying millions of records asynchronously by uploading or downloading XML or CSV files. Bulk API 1.0 has several limitations and drawbacks compared to Bulk API 2.0, such as:
It counts against the daily limit of 5,000 batches per rolling 24-hour period, which may not be enough to load and extract 90M and 30M records respectively.
It does not support JSON format for data files, which may not be compatible with some external systems or applications.
It requires more API calls and complexity to manage the job lifecycle and handle errors or retries than Bulk API 2.0.
Answer C is not valid because using Bulk API 1.0 for inserting data and REST API for querying data is not a suitable or reliable solution for handling large volumes of data in a day. As explained above, both Bulk API 1.0 and REST API have limitations and drawbacks that may affect the performance, efficiency, and scalability of the integration.
NEW QUESTION # 20
A developer has been tasked by the integration architect tobuild a solution based on the Streaming API. The developer has done some research and has found there are different implementations of the events in Salesforce (Push Topic Events, Change Data Capture, Generic Streaming, Platform Events), but is unsure ofto proceed with the implementation.The developer asks the system architect for some guidance.
What should the architect consider when making the recommendation?
- A. Push Topic Event can define a custom payload.B Change Data Capture does not have record access support.
- B. Apex triggers can subscribe to Generic Events.
- C. Change Data Capture can be published from Apex.
Answer: C
Explanation:
Push Topic Events can define a custom payload, which is one of the factors that should be considered when choosing a Streaming APIimplementation. Push Topic Events are based on SOQL queries that define the data changes to be notified of. You can specify the fields to be returned in the event message by using the SELECT clause in the query. This allows you to customize the payload according to your needs2 References: Create a PushTopic
NEW QUESTION # 21
Northern Trail Outfitters has recently experienced intermittent network outages in its call center. When network service resumes, Sales representatives have inadvertently created duplicate orders in themanufacturing system because the order was placed but the return acknowledgement was lost during the outage.
Which solution should an architect recommend to avoid duplicate order booking?
- A. Implement idempotent design and have Sales Representatives retry order(s) in question.
- B. Have scheduled Apex resubmit orders that do not have asuccessful response.
- C. Use scheduled apex to query manufacturing system for potential duplicate or missing orders.
- D. Use Outbound Messaging to ensure manufacturing acknowledges receipt of order.
Answer: A
Explanation:
Idempotent design means that the same request can be repeated multiple times without changing the outcome. This is useful for avoiding duplicate orders in case of network failures or timeouts. By implementing idempotent design, the sales representatives can retry the order(s) in question without creating duplicates in the manufacturing system. Outbound messaging is not a reliable solution because it does not guarantee delivery or acknowledgement of messages. Scheduled apex is not a real-time solution and may not catch all the duplicate or missing orders
NEW QUESTION # 22
A customer's enterprise architect has identified requirements around caching, queuing, error handling, alerts, retries, event handling, etc. The company has asked the Salesforce integration architect to help fulfill such aspects with their Salesforce program.
Which three recommendations should the Salesforce integration architect make?
Choose 3 answers
- A. Message transformation and protocol translation should be done within Salesforce.
Recommend leveraging Salesforce native protocol conversion capabilities as middle watools are NOT suited for such tasks - B. Event handling processes such as writing to a log, sending an error or recovery process, or sending an extra message, can be assumed to be handled by middleware.
- C. Event handling in a publish/subscribe scenario, the middleware can be used to route requests or messages to active data-event subscribers from active data-event publishers.
- D. Provide true message queueing for integration scenarios (including orchestration,process choreography, quality of service, etc.) given that a middleware solution is required.
- E. Transform a fire-and-forget mechanism to request-reply should be handled bymiddleware tools (like ETL/ESB) to improve performance.
Answer: B,C,D
NEW QUESTION # 23
Northern Trail Outfitters' (NTO) Salesforce org usually goes through 8k-10k batches a day to synch data from external sources. NTO's Integration Architect has received requirements for a new custom object, FooBarc, for which 90M records will need to be loaded into the org. Once complete, 20GB (about 30M records) needs to be extracted to an external auditing system.
What should the architect recommend using to meet these requirements in a day?
- A. Insert using Bulk API 2.0 and query using REST API.
- B. Insert and query using Bulk API 2.0.
- C. Insert using Bulk API 1.0 and query using REST API.
- D. Insert and query using Bulk API 1.0.
Answer: B
Explanation:
Answer D is valid because using Bulk API 2.0 for both inserting and querying data canmeet the requirements of loading and extracting large volumes of data in a day. Bulk API 2.0 is a RESTful API that allows creating, updating, deleting, or querying millions of records asynchronously by uploading or downloading CSV or JSON files. Bulk API2.0 has several advantages over Bulk API 1.0, such as:
It does not count against the daily limit of 5,000 batches per rolling 24-hour period.
It supports PK Chunking for queries, which automatically splits large data sets into manageable chunks based onthe primary key.
It simplifies the job lifecycle and reduces the number of API calls needed to perform a bulk operation.
Answer A is not valid because using Bulk API 2.0 for inserting data and REST API for querying data is not an optimal solution for handling large volumes of data in a day. REST API is a synchronous API that allows creating, updating, deleting, or querying individual records or small batches of records using HTTP methods.
REST API has several limitations and drawbacks for this use case, such as:
It counts against the daily limit of 15,000 API requests per 24-hour period.
It does not support PK Chunking for queries, which means that large data sets may exceed the query timeout or heap size limits.
It requires more API calls and processing time to perform a bulk operation than Bulk API 2.0.
Answer B is not valid because using Bulk API 1.0 for both inserting and querying data is not a feasible solution for handling large volumes of data in a day. Bulk API 1.0 is a SOAP-based API that allows creating, updating, deleting, or querying millions of records asynchronously by uploading or downloading XML or CSV files. Bulk API 1.0 has several limitations and drawbacks compared to Bulk API 2.0, such as:
It counts against the daily limit of 5,000 batchesper rolling 24-hour period, which may not be enough to load and extract 90M and 30M records respectively.
It does not support JSON format for data files, which may not be compatible with some external systems or applications.
It requires more API calls andcomplexity to manage the job lifecycle and handle errors or retries than Bulk API 2.0.
Answer C is not valid because using Bulk API 1.0 for inserting data and REST API for querying data is not a suitable or reliable solution for handling large volumes ofdata in a day. As explained above, both Bulk API
1.0 and REST API have limitations and drawbacks that may affect the performance, efficiency, and scalability of the integration.
NEW QUESTION # 24
An integration architect has received a request to prevent employees that leave the company from accessing data in Salesforce after they are deactivated in the company's HR system.
What should the integration architect determine before recommending a solution?
- A. Data access prevention requirements, then identify frequency
- B. Data access prevention requirements, integration requirements, and system constraints
- C. Inbound integration requirements, then identify frequency
Answer: A
NEW QUESTION # 25
Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales Representatives serve all NTO customers globally and need to select between valid service(s) for the customer's country and request shipping estimates from that service.
Which two solutions should an architect propose?
Choose 2 answers
- A. Use middleware to abstract the call to the specific shipping services.
- B. Invoke middleware service to retrieve valid shipping methods.
- C. Use Platform Events to construct and publish shipper-specific events.
- D. Store shipping services in a picklist that is dependent on a country picklist.
Answer: A,B
NEW QUESTION # 26
Northern Trail Outfitters requires an integration to be set up between one of their Salesforce orgs and anexternal data source us Salesforce Connect. The external data source supports Open Data Protocol.
Which three configurations should an Integration Architect recommend be implemented in order to secure requests coming from Salesforce?
Choose 3 answers
- A. Configure CSRF Protection for OData connection.
- B. Configure Special Compatibility for OData connection,
- C. Configure a Certificate for OData connection.
- D. Configure Identity Type for OData connection.
- E. Configure CSRF Protection on External Data Source.
Answer: A,C,D
Explanation:
Explanation
Configuring Identity Type, Certificate, and CSRF Protection for OData connection are three configurations that an Integration Architect should recommend to secure requests coming from Salesforce. Identity Type is used to specify the authentication method for the OData connection, such as Basic Authentication, OAuth 2.0, or Named Principal. Certificate is used to enable SSL/TLS encryption for the OData connection, which protects the data in transit from eavesdropping or tampering. CSRF Protection is used to prevent cross-site request forgery attacks, which exploit the trust between the user and Salesforce by sending malicious requests from another website. Configuring Special Compatibility for OData connection is not a configuration that is related to security, but rather to compatibility issues with different versions or implementations of OData.
Configuring CSRF Protection on External Data Source is not a configuration that can be done in Salesforce, but rather on the external data source itself. Reference: Salesforce Connect: Custom Adapters Developer Guide, page 9-10
NEW QUESTION # 27
Only authorized users are allowed access to the EBS and the Enterprise DMS.
Customers call Customer Support when they need clarification on their bills. Customer Support needs seamless access to customer billing information from theE and view generated bills from the DMS.
Which three authorization and authentication needs should an integration consultant consider while integrating the DMS and ESB with Salesforce?
should an integration consultant consider while integrating the DMS andESB with Salesforce?
Choose 3 answers
- A. Users should be authorized to view information specific to the customer they are servicing without a need to search for customer.
- B. Consider Enterprise security needs for access toDMS and EBS.
- C. Identify options to maintain DMS and EBS authentication and authorization detailsin Salesforce.
- D. Consider options to migrate DMS and EBS into Salesforce.
- E. Users should be authenticated into DMS and EBS without having to enter username and password.
Answer: A,B,E
Explanation:
The integration consultant should consider the following authorization and authentication needs while integrating the DMS and ESB with Salesforce:
Users should be authorized to view information specific to the customer they are servicing without a need to search for customer. This means that the integration should providea seamless and contextual access to the customer billing information and generated bills from the DMS and ESB, based on the customer record or case that the user is working on in Salesforce.
Consider Enterprise security needs for access to DMS and ESB. This means that the integration should comply with the security policies and standards of the Enterprise, such as encryption, auditing, logging, monitoring, etc.
Users should be authenticated into DMS and ESB without having to enter username and password. This means that the integration should use a single sign-on (SSO) mechanism that allows users to access multiple systems with one login credential, such asOAuth or SAML34 References: Authorization Through Connected Apps and OAuth 2.0, Single Sign-On for Desktop and Mobile Applications using SAML and OAuth
NEW QUESTION # 28
The URL for an external service has been changed without prior notice. The service provides up-to-date money exchange rates that are accessedseveral times from Salesforce and are a Dusiness-critical function for end users.
Which solutions should an integration architect recommend be implemented to minimize potential downtime for users in this situation?
- A. Remote Site Settings and Named Credentials
- B. Enterprise Service Blus (ESB) and Remote Site Settings
- C. Named Credentials and Content Security Policies
Answer: A
Explanation:
Remote Site Settings and Named Credentials are solutions that should be implemented to minimize potential downtime for users in this situation. Remote Site Settings allow you to specify external domains that your organization can access during API calls or integrations. Named Credentials allow you to store authentication information for external services in a secure way. By using Named Credentials, you can easily update the URL of the external service without changing any code or configuration that references it. Enterprise Service Bus (ESB) and Remote Site Settings are not solutions that should be implemented in this situation because ESB is a middleware that facilitates communication between different systems, not a way to update the URL of an external service. Event Monitoring and Content Security Policies are also not solutions that should be implemented in this situation because Event Monitoring is used to track user activity and performance metrics, not to monitor external service availability. Content Security Policies are used to control what resources can be loaded on a web page, not to update the URL of an external service.
NEW QUESTION # 29
Universal Containers has a requirement for all accounts that do NOT qualify for abusiness extension (Custom field on the account record) for the next month to send a meeting invite to their contacts from the marketing automation system to discuss the next steps. It is estimated there will be approximately 1MilIion contacts per month.
What is the recommended solution?
- A. Use Trigger.
- B. Use Time-based workflow rule.
- C. Use Process builder.
- D. Use Batch Apex.
Answer: B
Explanation:
Explanation
The recommended solution is to use a time-based workflow rule. A time-based workflow rule is a type of workflow rule that executes actions at a specific time, such as a certain number of days before or after a record field value. By using a time-based workflow rule, you can send an email alert to the contacts of the accounts that do not qualify for a business extension for the next month, and include a meeting invite in the email. This solution can handle large volumes of data and does not require any custom code. Using batch Apex, process builder, or trigger is not a recommended solution because they are more complex and require custom code or configuration. Batch Apex is a way to run large-scale and long-running jobs that operate on many records.
Process builder is a tool that lets you automate business processes by creating a process with criteria and actions. Trigger is a type of Apex code that executes before or after database operations, such as insert, update, delete, or undelete.
NEW QUESTION # 30
KiA B2C Enterprise Customer has the following use case that involves processing payment from an external payment gateway service in Salesforce.
1. Customer requests Customer Service Representative (CSR) for a Service upgrade.
2. Customer provides credit card details to CSR for payment.
3. CSR submits payment information in Salesforce, and processed in a
4. CSR receives confirmation of payment.
5. CSR upgrades service for customer and confirms Customer.
external payment gateway.
This use case requires the CSR to obtain confirmation of payment before upgrading the service.
The integration with Payment gateway needs to be reliable and monitored for audit purposes.
The payment gateway service is an external RESTful service that the B2C Enterprise Customer has subscribed for.
What should an Integration Architect recommend for this integration?
- A. Make a callout to the payment gateway through ESB supporting error handling andlogging for audit purposes.
- B. Platform events allow integration to payment gateway through the exchange ofreal-time event data, platform events are scalable and secure.
- C. Build a custom Apex Callout to external Payment gateway service and provide success message to the CSR, the details of calloutsand responses are logged for audit purposes.
- D. Use External Services feature to integrate gateway to Salesforce ensuring real-timeupdates the CSR and support post payment processes.
Answer: A
NEW QUESTION # 31
Salesforce users need to read data from an external system via HTTPS request.
Which two security methods should an integration architect leverage within Salesforce to secure the integration?
Choose 2 answers
- A. Named Credentials
- B. Two-way SSL
- C. Connected App
- D. Authorization Provider
Answer: A,B
Explanation:
Named Credentials and Two way SSL are two security methods that an integration architect can leverage within Salesforce to secure the integration with an external system via HTTPS request. Named Credentials are a type of metadata that store authentication settings for accessing external services. They allow you to specify the URL of a service,the authentication protocol, and the credentials for accessing the service. Two way SSL is a type ofmutual authentication that requires both the client and the server to present their certificates to each other. This ensures that both parties are who theyclaim to be, and that the communication is encrypted. Two way SSL can be configured in Salesforce by uploading a certificate and a private key, and associating them with a named credential. References: Certification - Integration Architect - Trailhead, [Named Credentials],
[Mutual Authentication]
NEW QUESTION # 32
Universal Containers (UC) is currently managing a custom monolithic webservice that runs on an on-premise server.
This monolithic web service is responsible for Point-to-Point (P2P) integrations between:
1. Salesforce and a legacy billing application
2. Salesforce and a cloud-based Enterprise Resource Planning application
3. Salesforce and a data lake.
UC has found that the tight interdependencies between systems is causing integrations to fail.
What should an architect recommend to decouple the systems and improve performance of the integrations?
- A. Move the custom monolithic web service from on-premise to a cloud provider.
- B. Leverage modular design by breaking up the web service into smaller pieces for a microservice architecture.
- C. Use the Salesforce Bulk API when integrating back into Salesforce.
- D. Re-write and optimize the current web service to be more efficient.
Answer: B
Explanation:
Explanation
A microservice architecture is a way of designing software applications as a collection of loosely coupled services, each of which implements a specific business function. Microservices enable modularity, scalability, and agility in software development, as well as easier testing and deployment. By breaking up the monolithic web service into smaller pieces, each responsible for a single integration, UC can decouple the systems and improve the performance of the integrations. For example, UC can use Salesforce Platform Events to publish and subscribe to events from Salesforce to the legacy billing application, the ERP application, and the data lake. This way, UC can avoid point-to-point integrations and leverage an event-driven architecture that reduces coupling and increases reliability12.
The other options are not as effective as option B. Option A does not address the root cause of the tight interdependencies between systems, and may not result in significant performance improvement. Option C may improve the throughput of data loading into Salesforce, but it does not solve the problem of coupling between systems. Option D may reduce the latency and maintenance costs of the web service, but it does not change the design of the web service or the integrations.
References: 1: Microservice Architectures With Sales and Service Cloud - Salesforce Live 2: 6 Fundamental Principles of Microservice Design | Salesforce
NEW QUESTION # 33
A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.
As a part of modernization efforts, the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:
1. Orders need to be created in real time from salesforce
2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources
3. Sales reps need to be able to see order history and be able to see most up to date information on current order status.
4. Managers need tobe able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.
5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB).
The ESB is flexible enough to provide any methods and connection types needed by salesforce team.
6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20-30-line items.
How should an integration architect integrate the two systems based on the technical requirements and system constraints?
- A. Use Salesforce standard object, REST API and ETL.
- B. Use Salesforce external object and OData connector.
- C. Use Salesforce big object, SOAP API and Dataloader.
- D. Use Salesforce custom object, custom REST API and ETL.
Answer: D
Explanation:
Using Salesforce custom object, custom REST API and ETL is a better solution than using Salesforce standard object, REST API and ETL. A custom object can store the order information and provide more flexibility and control overthe data model, validation rules, triggers, etc. A custom REST API can be used to create orders in real time from Salesforce, using the ESB as a proxy to communicate with the legacy system.
An ETL tool can be used to sync the order history and status fromthe legacy system to Salesforce, using the last modified date as a filter. This way, sales reps can see the order history and the most up-to-date information on current order status, and managers can run reports on order volumes and fulfillment timelines.
A standard object, such as Order, may not meet all the business requirements and may require more customization than a custom object. A standard REST API may not provide enough security and error handling for creating orders in real time. Reference: Salesforce Integration Architecture Designer Resource Guide, page 18
NEW QUESTION # 34
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