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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're a Workspace Primary Owner for a Slack Pro workspace.
App requests from users are overwhelming.
You decide to create an app approval process.
Which two questions should you ask requestors during the app approval process?
(Choose 2 answers.)

A) Does the app require a license?
B) Does the app support Enterprise Key Management (EKM)?
C) What is the urgency level for the app request?
D) Are competitors using the requested app?
E) Does the app support Data Loss Prevention (DLP)?

2. The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)

A) Streamline an incident management workflow.
B) Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
C) Allow everyone on the Customer Support team to approve and install the apps they need.
D) Approve and install apps to integrate their support tools with Slack.

3. Which plan(s) support(s) customizable message and file retention features?

A) Business+ and Enterprise Grid
B) Free, Pro, Business+, and Enterprise Grid
C) Enterprise Grid only
D) Pro, Business+, and Enterprise Grid

4. You're an Org Owner for your organization's Slack Enterprise Grid instance.
Your organization has several Slack Connect channels used to communicate with vendors, and you're concerned about unauthorized vendors contacting your members.
Which setting should you enable to prevent this from happening?
(Select the best answer.)

A) Disable the Use Slack Connect with free teams option so that only paid workspaces can access your Slack Connect channels.
B) Set up the custom messaging in Guidelines for using Slack Connect with the policy for communicating with approved vendors only.
C) Restrict Slack Connect to a specific workspace so that only users who have access to that workspace can also access your Slack Connect channels.
D) Adjust the Slack Connect for direct messages settings so that only Org Admins and Org Owners can send and accept direct messages (DMs) from outside organizations.

5. Your organization recently purchased the Slack Pro plan.
As the IT lead, you're responsible for setting up single sign-on (SSO).
Which provider is required for the Pro plan?
(Select the best answer.)

A) Azure SAML
B) Okta
C) G Suite Auth
D) Auth0

Solutions: