Exam Name: Financial Services Cloud Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional
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Salesforce AP-208 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Wealth Management Capabilities | 20% | - Investment portfolio management - Asset allocation tracking - Performance monitoring - Financial goals and planning |
| Implementation and Configuration | 10% | - Security model considerations - Best practices for deployment - Setup and configuration basics |
| Data Model and Architecture | 18% | - Relationship mapping between accounts and contacts - Custom objects for financial products - Individual and Household data model - Financial Account and Financial Holding objects |
| Client Management | 15% | - Client profiling and segmentation - Relationship types and hierarchy - Client lifecycle management - Household management |
| Financial Services Cloud Overview | 10% | - Core capabilities of Financial Services Cloud - Use cases for Banking, Wealth Management, and Insurance - Key differentiators from standard Salesforce CRM |
| Banking and Lending Features | 15% | - Digital lending workflows - Account aggregation - Compliance and regulatory considerations |
| Analytics and Reporting | 12% | - Key metrics for financial advisors - Financial Services Cloud reports and dashboards - Custom reporting requirements |
Salesforce Financial Services Cloud Accredited Professional Sample Questions:
Question 1
Which of the following objects do support Group-Level Rollups?
A. Opportunities
B. Alerts
C. Action Plans
D. Tasks
E. Financial Accounts
Question 2
Cumulus Insurance's business processes are quite complex, and steps in the process may vary depending on the information captured.
Which three actions regarding functionality and features should a consultant suggest exploring to help guide Cumulus Insurance users through these processes?
A. Use flows to remove the neea for complex Lightning pages.
B. Enable In-App Guidance to provide walk-throughs.
C. Configure Dynamic Actions for Lightning pages.
D. Build custom Lightning pages that correspond to each stage of the business process.
E. Configure Dynamic Lightning pages.
Question 3
Which two limitations should a Salesforce Administrator consider before enabling Person Accounts?
A. Creating a client record via Salesforce Inbox is not supported.
B. AppExchange packages will not work if Person Accounts are enabled
C. Person Accounts cannot be disabled once they were enabled
D. Person Accounts can be enabled and disabled only by contacting Salesforce Support
Question 4
What capability included in the Financial Services Cloud license can assist bankers in focusing on the most promising referrals?
A. Referral Routing Rules
B. Intelligent Need-Based Referrals and Scoring
C. Einstein Referral Scoring for Financial Services Cloud
D. Referral Approval Processes
Question 5
Cumulus Bank's mortgage department is currently using spreadsheets to gather client data for mortgage applications. The bank is interested in improving the efficiency of this process.
Which two features shoulda consultant suggest to Cumulus Bank to implement?
A. Data Import Wizard to upload the data collected in spreadsheets
B. Flow Builder to automate these business processes
C. The standard mortgage flow templates to build a mortgage flow in Financial Services Cloud
D. A Mortgage Application' custom object to hold thecollected client data
Solutions:
| Question 1 Answer: A,C,E | Question 2 Answer: A,B,C | Question 3 Answer: A,C | Question 4 Answer: B | Question 5 Answer: B,C |
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