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SAP C_C4HFSM_91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

Question 1

What options does a technician have to record travel time against an activity in the SAP Service Management module app? Choose Three correct answers.

A. From the activity record after the workflow step is set to Finished
B. From the Equipment menu after checkout
C. From the Efforts menu by selecting the Activity object type
D. From the Home page menu by creating a manual entry
E. From the activity menu by creating a manual entry

Question 2

Which of these describe the purpose of the Reserved Material feature? Choose the correct answer.

A. Booking material for a specific service call and defined location
B. Pre-organizing spare parts to be taken to the physical of the job
C. Defining which material, the customer needs to purchase before the technician can start the work
D. Reserving material that has already been used for previous services

Question 3

Which statements are correct regarding data sync rules. Choose Three correct answers.

A. To enable Data Sync Rules, go to the admin app, within Cloud Account, select the correct User Group, select edit and enable the desired Data Sync Rule
B. They are used to optimize mobile performance
C. Data Sync Rules only limit the data in mobile devices. not web apps
D. You can limit the data sent to the mobile device using Data Sync Rules

Question 4

How would a field service technician update the service assignment status? Choose the correct answer

A. By opening the service assignments
B. By navigating to the address on the service assignments
C. By adding a checklist
D. By setting the relevant workflow step

Question 5

Which Checklist-Elements are available in Coresystems Field Service Solution? Choose Three correct answers.

A. Text input
B. Description
C. Table
D. Checkbox
E. PDF

Solutions: