The 920-362 exam is the official Nortel Networks exam behind the Nortel Networks Certified Support Specialist (NNCSS) certification, validating the skills measured by the Nortel Notel 920-362 credential. It sits at the Specialist level of the Nortel Networks certification program. It also connects to Communication Server 1000 Series Certifications, so the knowledge you build here carries over to those tracks as well.

The 920-362 exam contains 60-64 questions to be completed within 90 minutes. Before exam day, divide the available time by the question count to work out a comfortable per-question pace, and mark any item that eats into it so you can return later instead of getting stuck. Timed sessions in the Prep4away test engines make that pacing automatic — run at least two full-length mock exams under the clock so time pressure never becomes the reason you drop points.

The passing score for the 920-362 exam is 70%-75%, and the official registration fee is Not officially published (retired exam). Retakes are not discounted — every new attempt means paying the full fee again — so it pays to measure yourself before you book. Work through the 60 practice questions on Prep4away, sit a timed practice test, and schedule your exam only when your scores are consistently comfortable. That simple habit is the cheapest exam strategy there is.

Basic knowledge of Nortel CS 1000 systems and telecommunications infrastructure Requirements can change when Nortel Networks revises its certification program, so confirm the current eligibility rules on the official exam page before you register.

You can book the Nortel Notel 920-362 exam through the official registration channels below:

• Registration

Nortel Networks recommends the following training resources for the Nortel Notel 920-362 exam:

• Nortel Official Training (historical)

Official courses build the foundation; the 60 practice questions from Prep4away then show you how that knowledge is examined, so the two work best together.

Yes. Prep4away provides a free 920-362 PDF demo so you can review the question style and answer quality before purchasing. Every purchase also includes 365 days of free updates — if Nortel revises the exam during that period, the updated material reaches you at no cost. Once the free-update year ends, you can extend your update service at a 50% discount.

Every Nortel Notel 920-362 purchase on Prep4away is covered by a 100% money-back guarantee with clear conditions: if you take the corresponding exam within 60 days of your purchase and do not pass, you can claim a full refund by submitting a scanned copy of your exam enrollment slip and your official score report as a PDF within two days of the exam date; claims are processed within seven days of submission. The guarantee does not apply to exams taken within three days of purchase, to material that was downloaded but never used in an exam attempt, or to free products and expired orders, and the candidate name must match the payer name. If you would rather not take a refund, you can instead exchange your purchase for two free exam preparation products of equal value and keep the update service on your original product.

Delivery is instant: your download is sent to your email within one minute of payment, with no limit on how many computers you may install the material on. If nothing arrives within two hours, check your spam folder and contact customer service for help.

The Nortel Notel 920-362 exam blueprint is organized into 6 domains. The first three are:

• Signaling Server Installation & Configuration — 15% of the exam
• System Software & Element Manager — 20% of the exam
• System Upgrade Procedures — 20% of the exam

For the complete domain-by-domain breakdown, scroll up to the full exam topics outline above and use it to plan how you distribute your study time.