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Nortel 920-338 Exam Syllabus Topics:

SectionObjectives
Configuration and Setup- System configuration
  • 1. Feature and call routing setup
  • 2. Station and trunk configuration
Troubleshooting and Maintenance- Troubleshooting practices
  • 1. Error identification and resolution
  • 2. System diagnostics and logs
Installation of BCM Systems- BCM450 Rls.1.0 Installation
  • 1. Configuration essentials
  • 2. Post-installation checks
- BCM50 Rls.3.0 Installation
  • 1. Software installation procedures
  • 2. Hardware setup and prerequisites
- BCM200/400 Rls.4.0 Installation
  • 1. Network configuration basics
  • 2. Main unit and expansion chassis installation
System Architecture and Operation- BCM hardware and software architecture
  • 1. Module types and roles
  • 2. Call processing overview

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