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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. In Microsoft Dynamics CRM 2011, you import a managed solution that changes the Account Territory field name in the Account entity to Sales Area. You plan to import another managed solution in which the Account Territory field name is changed to Neighborhood. What will happen if you import the second managed solution?

A) The managed solution will not be imported.
B) The managed solution will be imported, and the field name will change to Neighborhood.
C) The managed solution will be imported, and the field name will remain Sales Area.
D) The managed solution will be imported and the Account entity will contain both fields, Sales Area and Neighborhood.

2. An entity in a default Microsoft Dynamics CRM 2011 solution has a custom field. When you attempt to delete the field, Microsoft Dynamics CRM displays a list of dependencies that must be handled before you can delete the field. Which dependencies will Microsoft Dynamics CRM display?

A) only managed custom Microsoft Dynamics CRM components that are dependent on the field
B) all Microsoft Dynamics CRM components that are dependent on the field, including reports
C) only unmanaged custom Microsoft Dynamics CRM components that are dependent on the field
D) all Microsoft Dynamics CRM components that are dependent on the field, other than reports

3. You need to add a data series to the Top 10 Customers system chart in the Microsoft Dynamics CRM 2011 Opportunities form. What should you do?

A) Make a copy of the existing chart, and then edit the new chart to add the data series.
B) Edit the existing chart to add the data series.
C) Export the existing chart. Modify the XML to add the data series, and then import the chart.
D) Create a new chart and add the data series to the new chart.

4. In Microsoft Dynamics CRM 2011, you create a global option set. You use the option set in a field in the Contact entity and in a field in the Account entity. In the Contact entity, you add a new item to the option set, set the default value to the new option, and disable auditing for the field. How do the changes to the Contact entity affect the Account entity?

A) The new item in the option set will be added to the option set in the Account entity and the new default value will be set, but the change to the auditing setting will not affect the Account entity.
B) The new item in the option set will be added to the option set in the Account entity, but the default value and auditing setting changes will not affect the Account entity.
C) All the changes to the Contact entity automatically appear in the Account entity.
D) The changes to the Contact entity do not affect the Account entity.

5. A company uses Microsoft Dynamics CRM 2011 with existing Opportunity records. You add a field to the Opportunity entity, set the Requirement Level for the new field to Business Required, and publish all customizations. Users can edit existing records and save new records without entering data in the new field. You need to ensure that users cannot save new or edited Opportunity records without entering data in the new field. What should you do?

A) Create a workflow to validate data entry.
B) Add the new field to the Dependent Fields list for the Opportunity form.
C) Create a web resource to validate data entry.
D) Add the new field to the Opportunity form.

Solutions: