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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. Based on scenario 7. what else should Texas H&H Inc. do when responding to the incident?

A) Record and document the incident which serves as input for future corrective actions
B) Communicate the updated Information security policy only to the top management of the company
C) Decide to stop using cloud services in order to eliminate the risk of similar incidents happening in the future

2. Scenario 8: SunDee is an American biopharmaceutical company, headquartered in California, the US. It specializes in developing novel human therapeutics, with a focus on cardiovascular diseases, oncology, bone health, and inflammation. The company has had an information security management system (ISMS) based on SO/IEC 27001 in place for the past two years. However, it has not monitored or measured the performance and effectiveness of its ISMS and conducted management reviews regularly Just before the recertification audit, the company decided to conduct an internal audit. It also asked most of their staff to compile the written individual reports of the past two years for their departments. This left the Production Department with less than the optimum workforce, which decreased the company's stock.
Tessa was SunDee's internal auditor. With multiple reports written by 50 different employees, the internal audit process took much longer than planned, was very inconsistent, and had no qualitative measures whatsoever Tessa concluded that SunDee must evaluate the performance of the ISMS adequately. She defined SunDee's negligence of ISMS performance evaluation as a major nonconformity, so she wrote a nonconformity report including the description of the nonconformity, the audit findings, and recommendations. Additionally, Tessa created a new plan which would enable SunDee to resolve these issues and presented it to the top management How does SunDee's negligence affect the ISMS certificate? Refer to scenario 8.

A) SunDee might not be able to renew the ISMS certificate, because it has not conducted management reviews at planned intervals
B) SunDee might not be able to renew the ISMS certificate, because the internal audit lasted longer than planned
C) SunDee will renew the ISMS certificate, because it has conducted an Internal audit to evaluate the ISMS effectiveness

3. An organization has established a policy that provides the personnel with the information required to effectively deploy encryption solutions in order to protect organizational confidential data. What type of policy is this?

A) High-level topic-specific policy
B) Topic-specific policy
C) High-level general policy

4. Which of the following is the information security committee responsible for?

A) Treat the nonconformities
B) Ensure smooth running of the ISMS
C) Set annual objectives and the ISMS strategy

5. Scenario 3: Socket Inc is a telecommunications company offering mainly wireless products and services. It uses MongoDB. a document model database that offers high availability, scalability, and flexibility.
Last month, Socket Inc. reported an information security incident. A group of hackers compromised its MongoDB database, because the database administrators did not change its default settings, leaving it without a password and publicly accessible.
Fortunately. Socket Inc. performed regular information backups in their MongoDB database, so no information was lost during the incident. In addition, a syslog server allowed Socket Inc. to centralize all logs in one server. The company found out that no persistent backdoor was placed and that the attack was not initiated from an employee inside the company by reviewing the event logs that record user faults and exceptions.
To prevent similar incidents in the future, Socket Inc. decided to use an access control system that grants access to authorized personnel only. The company also implemented a control in order to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access The implementation was based on all relevant agreements, legislation, and regulations, and the information classification scheme. To improve security and reduce the administrative efforts, network segregation using VPNs was proposed.
Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information related to information security threats, and integrate information security into project management.
Based on scenario 3, what would help Socket Inc. address similar information security incidents in the future?

A) Using the access control system to ensure that only authorized personnel is granted access
B) Using the MongoDB database with the default settings
C) Using cryptographic keys to protect the database from unauthorized access

Solutions: