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IBM P6040-009 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Product Overview and Architecture20%- Supported peripherals
  • 1. Printers and cash drawers
    • 2. Scanners and payment devices
      • 3. Displays and keyboards
        - Hardware specifications
        • 1. Chipset and I/O subsystem
          • 2. Processor and memory configuration
            • 3. Physical design and form factor
              Topic 2: Installation and Configuration25%- BIOS and firmware configuration
              • 1. BIOS settings and updates
                • 2. Firmware management
                  - Operating system deployment
                  • 1. Driver installation
                    • 2. Supported OS versions
                      - Hardware setup and assembly
                      • 1. Component installation
                        • 2. Cabling and power connections
                          Topic 3: Troubleshooting and Problem Resolution30%- Hardware issue diagnosis
                          • 1. Peripheral communication issues
                            • 2. Power and boot problems
                              • 3. Display and input failures
                                - Software and connectivity troubleshooting
                                • 1. Network and communication errors
                                  • 2. Driver conflicts
                                    Topic 4: Maintenance and Diagnostics25%- Preventive maintenance
                                    • 1. Component replacement procedures
                                      • 2. Cleaning and inspection
                                        - System diagnostics tools
                                        • 1. Error codes and indicators
                                          • 2. IBM POS diagnostics

                                            IBM SurePOS 300 Models 330 and 33H Technical Mastery Test (P6040-009) Sample Questions:

                                            Question 1

                                            What type and size of video memory does the SurePOS 300 terminal offer?

                                            A. Up to 128 MB of shared Synchronous Graphic RAM (SGRAM)
                                            B. 128 MB of dedicated Rambus DRAM (RDRAM)
                                            C. Up to 64 MB of shared Unified Memory Archeticture (UMA) RAM
                                            D. 64 MB of dedicated Video RAM (VRAM)


                                            Question 2

                                            Which warranty option is available with the SurePOS 300 models 330 and 33H?

                                            A. IBM Overnight Repair
                                            B. IBM EasyMail Service
                                            C. IBM EasyServ Service
                                            D. IBM On-site Repair
                                            E. IBM Carry In Repair


                                            Question 3

                                            What amount of memory is standard on the SurePOS 300 Models 330 and 33H?

                                            A. Both the SurePOS 330 and the SurePOS 33H have 512 MB of memory.
                                            B. The SurePOS 330 has 256 MB and the SurePOS 33H has 512 MB of memory.
                                            C. The SurePOS 330 has 512 MB and the SurePOS 33H has 1 GB of memory.
                                            D. Both the SurePOS 330 and the SurePOS 33H have 256 MB of memory.


                                            Question 4

                                            Which of the following BEST describes "Support Guide"?

                                            A. An interactive Web tool that leads a person to the appropriate resources based on their responses to simple
                                            questions
                                            B. The downloadable manual that describes Retail Store Solutions support procedures
                                            C. The IBM Web site where user guides and technical publications can be downloaded
                                            D. A list of frequently asked questions, arranged by product, that have been raised by actual users of IBM
                                            products


                                            Question 5

                                            What industry standard expansion capability is found on the SurePOS 300 Models 330 and 33H?

                                            A. Peripheral Component Interconnect (PCI) Express slot
                                            B. Peripheral Component Interconnect Extended(PCI-X) slot
                                            C. Full-size Peripheral Component Interconnect (PCI)slot
                                            D. Half-size Peripheral Component Interconnect (PCI) slot


                                            Solutions:

                                            Question 1
                                            Answer: C
                                            Question 2
                                            Answer: D
                                            Question 3
                                            Answer: D
                                            Question 4
                                            Answer: A
                                            Question 5
                                            Answer: D

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