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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Performance Optimization | - Performance analysis tools - Tuning storage performance |
| Troubleshooting and Problem Resolution | - Use of diagnostic utilities - Diagnosing and resolving storage issues |
| Data Protection Technologies | - Backup and recovery concepts - Data protection solutions |
| Storage Virtualization and Management | - Storage management tools (e.g., Spectrum Control) - IBM Spectrum Virtualize/similar technologies |
| Installation and Configuration | - Network connectivity and SAN configuration - Enterprise storage systems setup |
IBM Enterprise Storage Technical Support Sample Questions:
1. Which feature in a DS8870 allows a customer to provide access to production data in its training environment without impacting the integrity of the production data?
A) IBM FlashCopy
B) Thin provisioning
C) IBM Easy Tier
D) Real-time Compression
2. Which upgrade is possible for a customer with IBM FlashSystem 840?
A) Systems purchased with eight 4 TB flash modules can be expanded to twelve 1 TB flash modules.
B) Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.
C) Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.
D) Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.
3. A customer has asked an IBM technical specialist about growth in I/O on its existing system. The specialist generated the following table:
Which tool was used to produce this table?
A) Storage Tier Advisor Tool
B) Disk Magic
C) ProtecTIER Planner
D) Batch Magic
4. Which IBM backup product should you propose to a customer who wants to meet the disk-based business continuity needs of the enterprise data center?
A) IBM Spectrum Accelerate
B) IBM Spectrum Archive
C) IBM Spectrum Control
D) IBM Spectrum Protect
5. A customer's current storage environment includes both a 12 module XIV Gen3 and a DS5300 with 12 expansion drawers. The customer wants to migrate all workload from the DS5300 to the XIV.
Which two actions should the solution architect perform first? (Choose two.)
A) Migrate the DS5300 workload to the XIV using XIV migration capability.
B) Collect DS5300 and XIV performance data and model the cumulative workload.
C) Migrate the DS5300 to the XIV using an IBM SAN Volume Controller with IBM Spectrum Virtualize software.
D) Gather and analyze capacity requirements and usage using the DS5300 and GUI.
E) Collect DS5300 performance data and model the workload on a 12 module XIV.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: A,C |
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