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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

Question 1

Which statement best links a customer problem to a solution capability for Systems management?

A. Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
B. Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
C. Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
D. Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Runtime Service Model (RTSM)

Question 2

Which capabilities of the BSM Application Performance Management solution help customers achieve their goals? (Select two.)

A. real user monitoring
B. reduced costs through tool consolidation
C. cross-domain event tracking and management capability
D. business process testing and reporting
E. end-to-end business process monitoring

Question 3

Which statement best links a customer problem to a solution capability for the entire BSM solution?

A. Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)
B. Problem: determining which events matter and which are just "noise" Solution: Operations Manager (i)
C. Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
D. Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)

Question 4

Which question is best used to qualify a Systems Management opportunity?

A. How often does one team work on a problem and then realize another team worked on the same issue?
B. How often do customers complain about an application response time?
C. How do you handle Quality Assurance test management?
D. Are you looking to adapt to new initiatives like Cloud Computing?

Question 5

Which IT activity is supported by the BSM Network Management Solution?

A. providing cross-domain visibility of IT infrastructure events to remove duplication
B. end-user monitoring to track business service levels
C. providing proactive policy enforcement and compliance reporting
D. improving application quality testing

Solutions: