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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. A company has restructured around teams but performance has not met expectations.
What should be the main evaluation criterion in an appropriate performance evaluation for supporting and improving the performance of teams?
Choose 1 answer

A) Team cooperativeness
B) Team activities
C) Team results being tied to important goals
D) Team members' attitudes

2. What is a personal view of how one is supposed to act in a given group situation?
Select one.

A) Role expectation
B) Role conflict
C) Role perception
D) Role identity

3. How can an organization transmit its culture to its employees?
Choose 1 answer

A) By using material symbols and specific language
B) By influencing the balance of employees' cultural backgrounds
C) By requiring employees to memorize the mission statement
D) By analyzing employee gripes and complaints

4. Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-order needs and higher-order needs?
Choose 1 answer

A) McClelland's Theory of Needs
B) Maslow's Hierarchy of Needs Theory
C) Two-Factor Theory
D) McGregor's Theory X and Theory Y

5. A team was assigned a project. Halfway through the project it was obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had good interpersonal skills as well as good problem-solving and decision-making skills. However, they overlooked other abilities of team members required for accomplishing the work.
Which ability necessary for team members was overlooked?
Choose 1 answer

A) Type D personality
B) Technical expertise
C) Propensity for social loafing
D) Authoritarian personality

Solutions: