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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. The VP of HR is under pressure to negotiate lower benefits premiums and is preparing for a tough price negotiation with the benefits vendor. What will be the BEST strategy to start of f the negotiation?

A) Convey the company,s firm position on reducing costs.
B) Create a welcoming atmosphere that makes the benefits vendor feel comfortable.
C) Set goals for the meeting and lay out the company,s negotiation strategy,.
D) Focus on understanding the benefits vendor,s side.

2. What pay system rewards long-term employment instead of high performance?

A) Merit pay
B) A differential piece-rate system
C) Time-based step-rate pay
D) A straight piece-rate system

3. The company recently introduced a new state-of -the-art sof tware program that transforms the way insurance agents put together portfolios, calculate rates, and create presentations for customers. Due to the complexity of the new sof tware, the company had all insurance agents go through a one-day training to become familiar with the new tool. After a couple of weeks, the CHRO notices that some of the more tenured agents are struggling with using the new sof tware program and have decreasing sales. What should the CHRO do?

A) Hold agents accountable for their decreased performance, setting clear expectations.
B) Prepare for increased turnover by building a talent pool.
C) Offer additional training to agents whose performance has decreased.
D) Arrange for all agents to attend a second day of training on the new sof tware program.

4. At a regional power company, managers are in charge of assigning training and development opportunities to their employees. These opportunities are sponsored by the company, and employees are entitled to their regular pay while attending training and development sessions. Recently, there has been a growing number of complaints that managers were engaging in favoritism by only assigning these training and development opportunities to their favorite employees. Favoritism violates company policy, which states that all employees must be given equal opportunities. The HR director aims to address this issue.
Some managers claim that they assign training and development opportunities to their high-performing employees as they believe it is an incentive to stay at the company. How should the HR director determine whether this has been effective as an objective?

A) Survey high-performing employees on whether they feel training and development opportunities encourage them to stay at the company.
B) Review employee turnover rates to determine whether there is actually a need to incentivize retention.
C Examine industry trends on the effectiveness of training and development on employee retention
C) Analyze the association between employee turnover rates and participation in training and development.

5. A company was recently certified as a B Corp. What stage of the corporate social responsibility (CSR) maturity curve is the firm in?

A) Assimilation
B) Adaptation
C) Transformation
D) Integration

Solutions: