Exam Name: Salesforce Order Management Administrator Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Salesforce Order Management
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- Total Questions: 113
- Updated on: Nov 08, 2026
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- Total Questions: 113
- Updated on: Nov 08, 2026
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Salesforce Order-Management-Administrator Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Payment and Financial Management | 15% | - Payment authorization and capture - Refunds and credit handling - Invoice and reconciliation processes |
| Topic 2: Fulfillment Orchestration | 25% | - Routing rules and fulfillment orders - Distributed order management - Location-based inventory allocation |
| Topic 3: Order Servicing | 25% | - Exchanges and refund management - Cancellations and returns processing - Order modifications and updates |
| Topic 4: Administration and Configuration | 10% | - Feature enablement and settings - System setup and permissions - Process automation and workflow configuration |
| Topic 5: Order Lifecycle | 25% | - Order capture and authorization - Order completion and state transitions - Fulfillment and invoicing processes |
Salesforce Order Management Administrator Accredited Professional Exam: Three Versions, Zero Worries
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 113 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The Salesforce Order Management Administrator Accredited Professional exam requires 70% to pass, and registration costs USD 150. A failed attempt means paying the same fee again — a readiness check with the Prep4away engines before booking is the cheaper option.
The Order-Management-Administrator exam is a Salesforce certification exam validating the Salesforce Order Management Administrator Accredited Professional syllabus shown above. It belongs to these credential paths: Salesforce Order Management Developer Accredited Professional. Candidates in 2026 start with Prep4away's 113 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Prep4away issues a full refund if you take the Salesforce Order Management Administrator Accredited Professional exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
The official Salesforce Order Management Administrator Accredited Professional outline defines 5 domains. The leading three are Fulfillment Orchestration (25%), Payment and Financial Management (15%), and Order Servicing (25%). The full list is in the topics section above, and Prep4away's 113 practice questions cover each one.
No mandatory prerequisites; recommended experience with Salesforce administration and order management concepts Since requirements change over time, confirm the latest on the official Salesforce exam page before scheduling.
The Salesforce Order Management Administrator Accredited Professional exam contains 60 to complete within 90 minutes. Timed simulation in the Prep4away Desktop Test Engine teaches that rhythm before exam day does.
Salesforce recommends these training resources for the Salesforce Order Management Administrator Accredited Professional exam:
Follow the training with steady self-testing — the 113 practice questions from Prep4away help you apply theory and fill any gaps the training leaves.
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Salesforce Order Management Administrator Accredited Professional Sample Questions:
An administrator needs to send an Outbound Message to an external accounting system whenever a Fulfillment Order is created. What is the best practice to create this functionality?
- A. Create a Process Builder
- B. Create a Flow
- C. Create a Workflow Rule
- D. Create an Apex Trigger
Correct Answer: B 🗳️
A customer orders 10 products. The products must be shipped to three different locations. Two of the orders are fulfilled at the same location. How many Fulfillment Orders would be created for this order?
- A. One Fulfilment Order per item in the order, totaling 10
- B. One Fulfillment Order
- C. One Fulfillment Order per Fulfillment Location, totaling 2
- D. One Fulfillment Order pet destination, totaling 3
Correct Answer: D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Which data type is the Status field on an Order Summary object?
- A. String
- B. Number
- C. Picklist
- D. Text
Correct Answer: C 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?
- A. Fulfillment Order
- B. rmaorder
- C. Change Order
- D. Return Order
- E. Replacement Order
Correct Answer: A,C,D 🗳️
Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).
Universal Containers needs to implement a new Payment Method. What should the admin evaluate in relation to Payment Gateways and Payment Processors?
- A. Ensure the new payment method will support the existing payment gateway and payment processor
- B. A new Payment Gateway needs to be adopted since each Payment Method needs its own Payment Gateway
- C. An Apex implementation will need to be written as Payment Methods
have nothing to do with Payment Gateways and Payment Processors - D. A new Payment Processor needs to be adopted since each Payment Method reeds its own Payment Processor
Correct Answer: A 🗳️
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