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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

A) SSO data access
B) Streaming data API
C) Omnichannel data access
D) Metadata API

2. An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders.
How does the team get the required components into their development environment?

A) The team needs to copy and paste the required components from their trial environment into their development environment.
B) The team should request the Energy and Utilities Cloud engineering team to deploy the necessary components into the project development environment.
C) The team should take a look at the application code, and then go and re-type the code into their development environment.
D) The team should follow the documentation and migrate the required components into the* development environment.

3. During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?

A) Rate change notifications
B) Payment reminders
C) Electronic funds transfers
D) Customer satisfaction surveys

4. An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?

A) Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
B) Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
C) Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
D) Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
E) Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

5. An energy company implementing Energy and Utilities Cloud needs to generate a contract frame its proposals that include up to 100 line items, with its template already built in a DOCX file. According to the new company branding, custom fonts were used.

A) Server-Side generation, as Client-Side doesn't support custom fonts
B) Server-Side generation, as this has a high number of line items
C) Client-Side generation, as this doesn't have a high number of line items
D) Client-Side generation, as Server-Side deesn't support DOCK templates
E) Using the Contract Lifecycle Management, which Document Generation mechanism should the administrator recommend?

Solutions: